How do I enable Multi-Factor Authentication (MFA) for my staff?

To enable MFA for all staff logins:

1. In your partner portal, click Admin Settings > Security.
   
   
   
   
2. Under the "Mandatory MFA for staff and clients" section, click 'Enable mandatory MFA for staff only'.
   
   
   
   
3. A confirmation message will appear, advising that once MFA is enabled, it cannot be deactivated via your partner portal. Click 'Mandate MFA' to proceed.
   
   
   
   
4. Once confirmed, all staff logging into the portal will need to set up their MFA and will be asked to provide a second layer of identity each time they log in.
   
   

Note: To disable MFA for all staff, you must contact support@myprosperity.com.au to assist.