How do I disable Multi-Factor Authentication (MFA) for my clients ?

To disable MFA for a client:  

1. In your Partner Portal, click Clients>Client List in the dropdown menu.
   
   
   
   
2. In the client list, select the client you would like to disable for MFA and click on their name. A drop down list will appear.
   
3. Next to Multi-factor authentication enabled, click 'Manage'                                                                          
   
4. In the dialogue box, click ‘Disable’ to remove the MFA for the client.
   
   
   
   
5. Once MFA is disabled, your client will only require their username and password to login to their portal.