How do I enable Multi-Factor Authentication MFA for my staff?

To enable MFA for all staff logins:

1. In your partner portal, click Admin Settings > Security.
   
   
   
   
2. Click ‘Enable mandatory MFA’ under the ‘Mandatory MFA’ section.
   
   
   
3. A confirmation pop up window will appear. Click ‘Confirm’ .
   
   
   
   
4. Once you have confirmed, all staff logging into the portal will need to setup their MFA and use MFA each time they login.
   
   

Note: To disable MFA for all staff, you must contact support to assist.