How do I unhide a client to reappear in the client list?

To unhide a client so they can be seen in the main client list again:

1. In the Partner Portal, Clients>Client List, click on the settings COG at the top right of the page.
   
   
   
   
2. The window expands to show Client Settings.
   
   
   
   
3. Tick the box that says Show hidden clients, and click Save.
   
   
   
   
4. A confirmation window will appear, click Save to confirm.
   
   
   
5. Once confirmed, you will then see all clients in the client list.
   
   
6. To unhide, click on the 3 dots under actions next to the client name in the list. In the drop down menu click “Show in list”.
   
   
   
   
7. A confirmation window will appear, click Save to confirm.
   
   
   
   
8. Once completed, you will need to reset the client settings to not show any hidden items.
   
   
9. Click on the Settings COG (step 1) and untick the Show hidden clients.
   
   
   
   
10. Click Save and confirm on the confirmation window.
    
    
    
    
11. Any hidden clients will no longer be visible in the clients’ list. 

Note: Hiding a client from the list does not delete the client or any information pertaining to that file.